What if I’m not happy with the cleaning?

Cleaning standards differ from person to person, races and cultures. Not only the cleaning standards, but also the cleaning "methods" and "sequence". We know because we are in the cleaning business.

The key to minimising these issues is to share your expectations as a customer right at the start with our housekeepers. From what cloths to use at which area, to how you want the floors to be cleaned, with which solution and even sequence of cleaning your home. Take the time to share these expectations with our housekeeper so that they can clean per your expectations. If its not told to them, they usually will assume their own ways of cleaning and might be afraid to ask should they feel they are disturbing the clients / "wasting" time talking to the client.

That said if you're not totally satisfied with the cleaning, just let us know within 24 hours of your cleaning session. We'll review your request and work out a preferred solution with you! :)