Kindly ensure that all items and furniture on the carpet are removed prior to our hygiene professionals performing the cleaning of your carpets.
We can assist to move heavier furniture off the carpet that may require 2 or more people, but there may be extra charges. However, kindly take note that our hygiene professionals will not lift or carry heavy furnitures to another storey / room / outside the house etc.
For the Dual Rotary Steam Wash method, as the drying time is approximately 2 hours, our professionals will leave before the carpet is fully dried.
Kindly take note that silk carpets cannot be wet. As such, the dry cleaning method is strongly recommended for silk carpets. Our hygiene professionals will not perform the Dual Rotary Steam Wash for silk carpets.